Frequently Asked Questions
Everything you need to know about our bulk vaping solutions and services.
Do I need a business license to purchase from Wholesale Vaping Supply?
Yes, as a B2B wholesaler, we require a valid state-issued tobacco or retail business license to be on file before you can place an order.
What is the minimum order quantity (MOQ) for bulk orders?
Our minimum order value is $500 per transaction. Individual product MOQs vary by brand and are listed on each product page.
How long does shipping take for domestic orders?
Standard processing takes 1-2 business days. Once shipped, domestic orders typically arrive within 3-5 business days via our certified age-restricted carriers.
What is your policy on defective hardware?
We offer a 30-day warranty on most hardware. If you receive a defective device, please submit a claim through our portal with a video of the issue for a credit or replacement.
Are your products authentic?
Absolutely. We source directly from manufacturers and authorized distributors. All hardware includes scratch-off authenticity codes that can be verified on the manufacturer's website.
How do you handle PACT Act compliance?
We are fully compliant with the PACT Act. All shipments require an adult signature (21+) upon delivery, and we collect and remit all applicable state and local excise taxes.
